10+ Ideas for Creating a Delightful Client Experience

ONE OF LEIGH’S MOST POPULAR CLASSES
(Formerly known as “Improving Client Care & Retention”)

Having an organized plan for lead generation, incubation, conversion, closing, and post-closing is key to creating a positive client experience. At the conclusion of this session, you’ll leave with a plan that will lead you to happier, more loyal clients.

Key Takeaways

●        Plan how lead generation, incubation, conversion, closing, and post-closing are going to be streamlined to become more effective.

●        Learn how certain actions impact client experiences and how to correct those actions to become more fun and engaging.

●        Create a cohesive plan to positively impact client satisfaction..

Additional Information

Topic can be tailored to your event: one-hour keynote or a three-hour class.

* CE eligible upon request.  

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Leigh’s topics are built on personal experience running a top-producing real estate team in the Charlotte, NC area. Each session is chock full of ideas that WORK, candid advice on what did not work, and overall the best ways to DELIGHT your clients.