Crazy Sh*t In Real Estate Episode 42: Rachel Hammer

Summary:

Rachel didn’t think she’d be dealing with anymore crises after switching professions. That’s the beauty of real estate, you never know what you’re going to walk into next. In this episode, Leigh welcomes Rachel Hammer, a board director of the Ottawa Real Estate Board, who has been in real estate for over 11 years. She was a former crisis counselor for the government before she became a realtor. It looks like her experience has come in handy for this particular couple from Ottawa.

Please subscribe to this podcast in iTunes or in the Podcasts App on your phone. Never miss a beat from Leigh by visiting The Leigh Brown Experience.

Time Stamped Show Notes:

00:22 – Introduction for today’s episode
00:37 – Introducing Rachel Hammer, from Ottawa
00:51 – Rachel has been a realtor for 11 years
00:54 – She is also a board director for the Ottawa Real Estate Board
00:58 – She was a crisis counselor for the government in the past
02:23 – Rachel’s story happened a year ago
02:25 – She got a lead from their brokerage website
02:29 – It was a gentleman interested in listing his home
02:33 – Rachel contacted him and the man mentioned that his wife was working, so she wouldn’t be with them – Rachel didn’t think too much about this
02:43 – She made an appointment and made a visit
02:48 – It was the most beautiful home Rachel was going to list, so she was excited
02:54 – The man was casual and laid back and he signed the papers right away
03:03 – He told Rachel to set up an appointment with his wife
03:13 – It took a few weeks for the wife to reply
03:29 – She set-up an appointment
03:36 – The woman was crying hysterically and was screaming at Rachel
03:55 – Rachel learned that the couple hadn’t been together for 2 years and that he was already with another woman
04:08 – Rachel couldn’t believe the man left Rachel to tell his wife that they were no longer together after 15 years and a child
04:19 – The wife allowed Rachel in the house and they talked
04:45 – After they talked, the wife asked Rachel if they were going to sign the papers
05:00 – Rachel said “no” to be considerate
05:11 – Rachel recommended the wife go see a lawyer
05:43 – The husband wanted to sell but the wife tried to avoid showings
05:52 – Rachel had to come up with a strategy to make the wife excited about the sale
06:02 – They looked for a house very similar to the wife’s at a price she could afford on her own
06:12 – They negotiated two deals within the same week that allowed the wife to move on
06:25 – Rachel is still working with the ex-husband to find a new home for him and his new girlfriend
07:00 – Rachel genuinely felt bad for the wife having to go through that sale
07:37 – Each realtor has different qualities
08:08 – Leigh commends Rachel about being client-first and not being selfish when she had the chance to push the sale
08:47 – Rachel believes that things happen for a reason
09:51 – Realtors help clients make the right decisions to find their perfect home
10:58 – The house is usually the last part of that relationship
11:58 – There is NO realtor training for dealing with clients’ emotions
12:55 – It’s not about how long you’ve been in the business
14:05 – Build a relationship with your realtors
14:55 – Connect with Rachel on her website, Facebook, Instagram and Twitter
15:35 – Tweet Leigh Brown for your very own crazy story in real estate